Please see your confirmation email for the status of your order. Once your order is shipped, you will receive an email with the tracking information.

Shipping estimates are included in the item descriptions. Items stocked in the corporate office will be shipped within 2-3 business days. Items not in stock and bulk items being shipped directly from the vendor will ship within 4-6 weeks.

Unfortunately, you cannot cancel or change your order once the order has been submitted.

We do not accept returns. Exchanges for size only are accepted if the size is in stock.

Send gearorders@homespiremortgage.com a photo of the damaged item, and we will send you a new one at no additional cost.

Credit/debit card payments through Paypal and High5 coupon codes are the only acceptable forms of payment. NO CASH is accepted.

You may redeem your High5 points through the Homespire Hub on your rewards page. Once redeemed, you will receive a coupon code for the correct amount associated with your points, which can be used on the Gear store when checking out.

All payments are processed through PayPal. Homespire Mortgage does not save any personal credit card information on file.

Your card will be charged at the time of order.

Please email gearorders@homespiremortgage.com with any questions.